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Our mode of operation follows
generally the format of an
e-commerce organization. Contacts
via e-mail and this Web site are
preferred to allow for rapid
responses. However, communications via
telephone serve us well for both
initial and follow-up discussions.
Reports and graph sets are
transmitted as e-mail attachments,
but we will send copies via postal
mail if requested.
Studies and analyses range in
magnitude from large-scale projects
down to providing limited sets of
data in the form of spreadsheets.
Work is typically preceded by a
formal, no-cost proposal containing
a price quotation and a delivery
date.
Delivery times seldom exceed two
weeks after proposal acceptance is
confirmed via a purchase order.
Smaller projects are initiated via
informal agreement, thereby avoiding
bureaucratic tanglements.
We answer short questions directed
to us via e-mail or telephone on a
"good will" basis. This service
extends to the preparation of data
tables that are sent out in a day or
two after an initial contact. These
pro bono services are important in
providing us with communications on
a range of issues of current
importance.
Annual members of Engineering Trends
have full access to all information
on this Web site and have additional
benefits as well. For membership
details, click here. Non-members do
not have complete access to all Web
site pages, but may purchase
individual reports from the
Report
Library. |
